KODOMOU Boosts Customer Retention With Akohub’s Loyalty Experience

KODOMOU is a curated pet lifestyle marketplace dedicated to helping dogs live happier, healthier lives. Bringing together premium brands from around the world from healthy snacks and freeze-dried treats to nutritional supplements, enrichment toys, outdoor gear, and daily essentials.

With a highly engaged community of dog owners who return frequently to restock treats, replenish supplements, and discover new brands, KODOMOU wanted to increase retention and reward loyal pet parents. To support this goal, the brand implemented Akohub’s Loyalty Program.

Inside the Brand

KODOMOU’s curated selection includes healthy snacks like freeze-dried treats and natural jerky. They also have health and wellness products such as supplements and pet necessities.

Pet parents visit KODOMOU regularly to restock essentials, try new treats, buy toys, and discover trusted brands — making it the perfect environment for a loyalty program.

How KODOMOU Built a High-Performing Loyalty Program With Akohub

1. Launching the Loyalty Widget

KODOMOU introduced an easy-to-access loyalty widget on their storefront, enabling customers to check their points and view rewards.

2. Launching the 1-Click Point Redemption Widget

Using Akohub’s 1-Click Point Redemption, KODOMOU allows customers to instantly redeem points during checkout — ideal for frequent shoppers purchasing snacks, supplements, and new gear.

3. Rewarding Customers With Loyalty Points & Multiple Ways to Earn

KODOMOU’s shoppers can earn rewards through points for every purchase and additional earning rules (such as birthday gift, complete personal profile, and link to social account).

4. VIP Tiers for Loyal Pet Parents

KODOMOU can create VIP tiers to reward pet parents who consistently repurchase snacks and supplements.

5. Automated Email Notifications to Boost Engagement

Akohub’s automated emails help KODOMOU keep customers engaged by informing them about their point balances and available rewards.

Conclusion

By combining a thoughtfully curated pet marketplace with Akohub’s Loyalty Program, KODOMOU successfully transformed repeat purchases into a rewarding customer journey. With seamless rewards, flexible earning rules, referrals, and meaningful member engagement, the brand is strengthening relationships with pet parents and building long-term retention.