Ako Marketing Help Center

Why is there only 1 product in my product catalog?

Don't worry! Seeing only one product at first is normal during the initial sync. It does not mean your other products are missing; they are simply in the queue to...

What is Website Visitors Retargeting Ad?

A Website Visitors Retargeting Ad targets people who have previously visited your website—regardless of which pages they viewed—and encourages them to return and complete an action such as browsing products...

Which Akohub Plan Should You Choose?

Use this section to quickly understand which Ako Marketing plan fits your current stage—whether you’re just starting with simple rewards or scaling with VIP tiers, AI insights, and advanced retargeting....

How to Track and Manage Customer Loyalty Points

What will this article help you do? Learn how to track point issuance, monitor customer redemption rates, and export detailed reports for your accounting or marketing teams. I. How to...

Shopify POS & Akohub: Syncing Loyalty Across On...

*This article requires Ako Marketing's Platinum Plan (US$49/month) or a more advanced plan.*For offline "points redemption" functionality, please use the Shopify POS Pro plan; for offline "points accumulation" functionality, the...

Managing Your Subscription: How to Change or Ca...

You have full control over your Akohub subscription. You can upgrade, downgrade, or cancel your paid plan at any time directly through the app—no support ticket required. How to Cancel...